Inventory sync
One stock count for every channel, kept honest, so your last unit isn’t sold twice.
What it does
- One count per SKU. Each SKU has a single running balance. What each channel may sell is worked out from it, so channels never drift apart on separate counts.
- A sale anywhere counts everywhere. An order on any channel draws down the shared count at once, so the product’s availability drops on every channel together.
- Your warehouse stays the truth. Counts are reconciled against your warehouse records by difference, so a unit that has sold but not yet shipped isn’t added back.
- A reserve for the gaps. A small buffer is held back from what channels see, one unit by default or a share of deeper stock, so the minutes between a sale and its sync can’t push you below zero.
- One-of-ones still sell. When a product is down to its last unit, the last unit is released after a short hold once the count has settled, instead of being reserved forever.
- Each order counts once. An order line draws down the count once, even if a marketplace sends it twice. Cancellations and refunds give the unit back.
- A daily audit. Once a day it reads what each channel actually shows, compares it with what it intended, and corrects any difference.
- Health checks. A daily check flags a stalled sync, or sales arriving without stock moving, before either can cause an oversell.
- Display caps. A channel can be shown fewer units than you hold, topped back up after each sale while stock remains.
How it’s switched on
Stock sync starts in an observe-only mode that records every change it would make without writing to any channel. Once its decisions look right, it’s switched on channel by channel, and each channel keeps its own off switch. If your warehouse records come back incomplete, that reconciliation stops rather than pushing wrong quantities.